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Product Jobs in North Carolina

Details Location Industry Experience

Technical Product Manager - Platforms and Integrations

Passport, Inc.

Charlottle, NC
4 weeks ago

As a technical product manager for platforms and integrations at Passport, you will responsible for:

  • Managing the planning and integration of all third-party systems to Passport's platforms, along with the relationships with stakeholders, both internal and external, for those platforms.
  • Managing and planning all internal APIs that connect Passport's systems.
  • Managing and planning all external APIs, along with Passport's strategy for enabling developer partner access to Passport's systems.
  • Creating and maintaining all documentation for all of the above.
  • Consulting with internal and external stakeholders in order to support proper API implementation, including assessing the viability of various use cases.
  • Manage and audit for compliance the terms and conditions as applicable for various integrations.
  • Manage API operations and own key performance metrics.

You will collaborate with developers to build APIs that support multiple solutions (transit, parking, citations, and permits) that facilitate end user applications. You will also be responsible for integrations from our platforms to various third-party services that are required in delivering Passport's services. You will identify, design for, and solve technical problems that arise from scaling. Your APIs will consume large amounts of data that you'll analyze to improve the Parking and Transit experiences for our users and operators.

The ideal candidate has a track record of building high-performing systems that are scalable and extensible, preferably with several years of experience developing large-scale web services using relational and non-relational databases, key-value stores, and REST-style APIs.

About You

You are a visionary, but also a realist. You are an engineer that has built products with your own hands. You move seamlessly from discussing development tools and APIs, to analytics and ROI, to security and SLAs.

You are detail-oriented and organized. You are a natural problem solver. Nothing slips through the cracks when you're running a project. You measure everything. You are inquisitive, and you know how to listen and incorporate new knowledge into your product strategy. You thrive in a fast-paced and exciting environment where change is the norm instead of the exception. Above all else, you are also an excellent communicator, both written and verbal, and you understand how to effectively convey ideas to various stakeholders across the organization and in the market, including highly technical and non-technical partners alike.

You read the books, you've followed the blogs, and as someone committed to continual improvement, you're excited to improve the overall practice of technical product management at Passport in addition to your product line.


  • 5+ years of Product Management experience in software development
  • Degree in technical or design field
  • Track record of shipping consumer-facing products
  • Expertise in writing detailed product requirements
  • Deep understanding of data analysis and reporting
  • Willingness to work on multiple projects in parallel
  • Willingness to travel up to 10%.

About Us

Passport is reimagining the transit and parking experience with a suite of SaaS platforms for our clients and mobile applications for end users. Passport's software platform enables governments to improve operational efficiency for parking and transit operations through smart technology for payments, management, and reporting. By leveraging online and mobile services, leaders are able to access rich data that generate insights that drive better revenue, eliminate waste in the system, and improve outcomes for citizens.

Passport's product lines--parking payments, transit payments, enforcement and permit management--collectively serve to deliver dynamic tools for agencies to better connect with their communities. Its services have been adopted by over 20 of the top 50 cities in North America and over 2,000 locations including Chicago, Toronto, Boston, Portland, and Miami. Passport's mission is to reduce operational complexity and deliver intelligent data to improve decision making for its clients.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status, or other category or classification protected by applicable law.

Director of Product Management


Durham, NC
last month

Have you brought to market, or do you want to bring to market, a next generation suite of industry leading compliance document management software solutions? We want to talk to you.

Avalara's Product Management team is looking for a superb product leader with a strong background in delivering easy to use, flexible cloud-based solutions for businesses of all sizes. This role will own the family of products for collecting, storing, renewing, analyzing and managing compliance documents; including sales tax exemption certificates, W8 and W9 federal withholding forms, and Excise business licenses

You will be responsible for solidifying Avalara's product vision for creating, managing and storing every tax related compliance document and building a super compelling rationale for key project priorities. We need someone that rolls up their sleeves and crushes execution, and delivers needle moving enhancements on schedule. While this role will start as an individual contributor you will frequently present to the executive team. Your work will directly impact thousands of businesses and end users. Flexibility on starting title based on experience.

We want someone who is ridiculously smart and self-motivated, and will love joining this team of fun and interesting people.

Job Duties:

  • Get stuff done; put measurable incremental value into customers' hands Prioritize everything, writing a clear defense of your priorities that is easy to understand
  • Focus on product metrics; double-down on what is working and stop what isn't
  • Know the numbers for your product better than anyone; make smart decisions based on that
  • Obsessive attention to detail as the product owner for our agile software process (we use Atlassian tools)
  • Distill abstract technological concepts into easily understood diagrams and narratives
  • Manage project stakeholders and communicate program status
  • Identify, document and communicate technical dependencies between projects to ensure timely delivery


  • Self-directed; Interested in taking ideas and translating them into actionable results with minimal guidance or direction
  • Ownership; wanting to take full responsibility and ownership for tasks and projects
  • Quality; Continue to elevate the quality and effectiveness and impact of our work
  • Manage projects; coordinate resources and deliverables and ensure projects stay on track and deliver on all commitments
  • Be a product evangelist and SME; learn the ins and outs of our solutions

About Avalara

Avalara helps businesses of all sizes achieve compliance with transactional taxes, including VAT, sales and use, excise, communications, and other tax types. We deliver comprehensive, automated, cloud-based solutions that are fast, accurate, and easy to use. Avalara's Compliance Cloud™ platform helps customers manage complicated and burdensome tax compliance obligations imposed by state, local, and other taxing authorities throughout the world.

Avalara offers hundreds of pre-built connectors into leading accounting, ERP, ecommerce and other business applications. Each year, the company processes billions of tax transactions for customers and users, files hundreds of thousands of tax compliance documents and tax returns, and manages millions of exemption certificates and other compliance related documents.

A privately held company, Avalara' s venture capital investors include Sageview Capital, Battery Ventures, Warburg Pincus, Technology Crossover Ventures, Arthur Ventures, and other institutional and individual investors. Avalara's headquarters are in Seattle, WA and it has offices across the U.S. and in Brighton and London, England; Brussels, Belgium; and Pune, India. More information at: www.avalara.com.