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Patron Technology

New York
SaaS
Mid
4 weeks ago

We're hiring a Product Manager to join the product development team for PatronManager, a CRM system that combines box office ticketing, fundraising, marketing, and staff collaboration, built entirely on the cloud-based Salesforce platform.

You'll take ownership of specific product features, working with our clients and the team to gather requirements and draft the specifications for those features, to help make sure that we deliver an awesome final product to our users. You'll also do acceptance testing on new releases, write documentation and release notes, keep track of feature requests and bug reports, and help our delightful customer administration team when they run into higher-level "tech support" issues.

If you have an interest in the arts and a love for technology and that all sounds like fun to you, we want you to apply to work with us!

At Patron Technology, our clients are primarily arts and cultural organizations (theatres, orchestras, dance companies, and museums) that use our product, PatronManager, to run their business. We believe they should have access to great technology, as well as the knowledge and expertise to use it successfully.

You should have *some combination* of the following experience:

  • Administering and/or developing applications on Salesforce and the Force.com platform;
  • Using non-profit and/or arts management software (box office ticketing systems, fundraising platforms, marketing systems, other databases);
  • Arts administration experience (have you worked in a box office, the membership desk at a museum, or a development department?);
  • Writing HTML, CSS, Javascript, or other basic coding languages;
  • Plus, experience in product management at a technology company.

Product management experience is the only requirement; none of the others are requirements on their own, as long as you're someone who's comfortable bridging the world of technology and its users. Our ideal candidate will be able to tell us a compelling story about why your particular background, interests, and abilities make you a great fit for this position.

To read more and apply, click the link!