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Jiff

San Francisco
Health Tech
Mid
last month

We are looking for a rare bird! Somebody who is as comfortable digging into technical details with engineers and architects as they are communicating with our customers. We need a product manager with an unusually strong technical background, perhaps even an engineering background. The Jiff Platform is one of our most strategic assets so we also need somebody with solid Product Management experience who will be skilled at making the priority calls and trade-off decisions that will allow us to continue to develop this asset quickly.

Responsibilities

  • As product Owner on a technical scrum team, you will be working with the rest of your team to define and prioritize technical user stories that relate to the Jiff Platform, including how the Jiff Applications and the Jiff Partner Ecosystem interface with the Platform
  • As part of the user story definition, you will be working with closely with our Platform Architect, our engineers and the other Product Owners to design solutions
  • This role has multiple stakeholders and it's a core requirement that you are able to collect, organize and prioritize requirements from across these stakeholders: customers, partners, and internal Jiff teams.
  • Driving a roadmap and product strategy for the areas you are responsible for is critical to keep us headed in the right direction
  • We are all in sales! You will need to be ready to hop on calls and stand in front of prospects to explain the value and power of the Jiff Platform, as well as to answer questions that arise.
  • We pride ourselves on a high level of customer service to ensure our customers are successful not just at launch but ongoing. You will need to be a close partner to the Customer Success and Customer Operations teams.
  • Experience

    Mandatory

    • Computer Science degree or evidence of technical depth through work experience
    • 2+ years of Product Management experience
    • Building product for large enterprises
    • Experience of Agile development methodologies
    • Start-up experience
    • Taking-ownership: we will need you to prove you are somebody who owns things from end-to-end.

    Nice-To-Have

    • Benefits and health-care industry experience
    • Experience in a heavily regulated industry
    • Building software with security in mind, e.g. credit card numbers, SSNs, PII and PHI