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UserZoom

San Francisco
Enterprise
Mid
last month

UserZoom is the All-in-One User Experience (UX) Research Platform for the Data-Driven Enterprise. Our worry-free Enterprise solution offers a quantitative and qualitative research platform to help UX/CX, Product Managers and Marketing professionals rapidly test usability and measure UX.

UserZoom is looking to hire a Product Management for their web and mobile user experience team based in San Jose/San Francisco. This position will directly influence the creation and execution of a strategy to drive the business success of a high growth SaaS offering. The ideal candidate should be a hands-on product manager with the necessary skill set needed to drive business success in a competitive market.

Responsibilities:

  • Have a passion for innovation and working with designers and engineers to improve user experience.
  • Build agile epic and story definitions, and work with engineering for delivery in a SaaS platform.
  • Think out of the box on a regular basis to drive growth by identifying and owing the execution of solutions in line with new market segments.
  • Drive understanding of market size and potential, and customer buying behavior. Translate these market trends into a compelling product vision and direction.
  • Champion strategic initiatives to capture new market opportunities.
  • Be experienced in building a SaaS solution through the entire product development cycle, from initial definition to GA, with product delivered on schedule, on budget with high quality.
  • Act as a company spokesperson for product line both internally and externally
  • Work well with a large, cross-functional team including other Product Managers, design/UX, Engineering, Marketing, Sales, Support etc.

Qualifications:

  • At least 4 years of experience working as a product leader for SaaS solutions
  • At least 3 years working in an Agile development environment
  • Leadership of product offerings with proven positive outcomes
  • Experience writing detailed requirements and user stories
  • Ability to prioritize and balance customer needs with engineering bandwidth
  • BA/BS in computer science or related degree
  • Readiness to travel 10% annually. Opportunity to travel to Barcelona to work with the Engineering teams!
  • Located in either San Jose or San Francisco

Preferred:

  • Graduate degree
  • 6 plus years in technology
  • 5 years UX Research, digital commerce or digital marketing experience with web and mobile
  • Advanced listening, oral and written communication/presentation skills
  • Advanced teaming skills and experience to bring together diverse views
  • 5 years of leading activities related to establishing and growing a business
  • Experience working with tools like Invision, Confluence and JIRA
  • Experience working on developing and integrating partners
  • Experience with data analysis, AB testing is a huge plus!
  • Experience working on APIs, mobile apps, SDK integrations is a plus