Product Manager - Dasher

DoorDash

On-Demand

Mid

San Francisco

2 weeks ago

At DoorDash, we're redefining the future of on-demand delivery. We're building a small team of incredibly talented product leaders to define and execute on our vision of connecting local delivery networks in cities all across the world.

As the Dasher PM, you'll help delivery couriers (we call them “Dashers”!) be their own boss and earn money. You'll use both your left and right brain, working to figure out how many Dashers we need on the road, the best way to incentivize Dashers, and how to design an app that makes it seamless to complete any kind of delivery. Not only that, but you’ll also learn more by actually completing deliveries yourself and with other Dashers.

You'll work among star engineers, designers, and operators in a fast-growing environment. The role demands a mix of great technical depth, principled thinking, and well-honed product judgment. Given the three-sided nature of our business, this leader will not have the luxury of having tunnel-vision for any one area; rather, you will need to think holistically and fully understand the business to set the right long term strategy for the company.

What You'll Do

  • Lead a cross-functional team of engineering, design, operations, and marketing. You'll drive product definition, strategy, and long term vision for Dashers.
  • Craft the strategic direction of the company.
  • Identify the biggest problems to solve. Drive new feature development from start to finish.
  • Inform product decisions via user research, usability studies, and data-driven experiments.
  • Establish, monitor, and measure success metrics after launch. Consistently integrate behavior data and customer feedback into key product decisions.
  • Communicate product plans, benefits and results to all audiences - within teams, company, to users, press, etc.

About You

  • Natural ability to make stuff happen around you through influence. You handle chaos, ambiguity and complexity, in a detailed and organized way
  • "Spidey-sense" product instincts and an ability to balance user and business impact
  • Shipped creative and highly successful consumer tech products; involved in process end-to-end
  • Clear, concise, and thorough written and oral communication skills
  • Experience analyzing and using data to inform decisions
  • 3+ years of product management, engineering or design experience

Bonus Points

  • Experience starting/scaling a successful startup from the ground up
  • Strong interest in logistics, online-to-offline, on-demand services, transportation, marketplaces
  • CS degree or coded production-level web/mobile apps in the past
  • Avid DoorDash user

This role reports to a Director of Product and will work closely with founders and different functional heads in the company, such as engineering, design, support, operations, and marketing.

About Us

Founded in 2013, DoorDash is a San Francisco-based technology company passionate about transforming local businesses and dedicated to enabling new ways of working, earning, and living. Today, DoorDash connects customers with their favorite local and national businesses in more than 850 cities across the United States and Canada. By building intelligent, last-mile delivery technology for local cities, DoorDash aims to connect people with the things they care about — one dash at a time.