Twilio is looking for an experienced Product Manager who is a self-starter and who can bring structure and organization to variety of complex customer problems and then drive solutions to those problems by bringing together multiple, distributed, cross functional teams. You are curious, collaborative, detail oriented, and love solving problems. You have experience of writing code or delivering software projects - for fun, college, or work - and so have the technical bent to work with engineers and engineering-focused customers and appreciate the realities of building and managing complex software services at scale. You may have experience of the world of telecoms, but it is not necessary.


A great day for you would be working with multiple customers and stakeholders to bring clarity to their challenges and needs, back this up with data driven insights, and drive high quality decisions on how your engineering teams should focus their time to give customers fantastic products and services. You’ll be working hand in hand with your engineering teams to ensure they deeply understand customer’s problems and then communicate to interested parties your solutions, plans, and progress.


Super Network is responsible for providing and managing the telco connectivity and services that power Twilio’s Programmable Communications Cloud and Engagement Cloud products. We do this by ensuring the network remains healthy, provides the coverage and capabilities customers require, and is operating in a cost efficient manner. This role is about working with the cross functional stakeholders in Super Network and dedicated engineering teams to drive the very best use of the telco connectivity we have to give customers a superior communications experience.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications.

Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.


This position will be located in an ideal office space at Veerenni 24D, Tallinn. You should expect the normal perks: catered meals, snacks, game room, ergonomic desks, etc. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, we know this is a marathon not a sprint; that builds an inclusive culture where we want all of our people to be comfortable and thrive.  We seek out people who live by our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.