Product Manager

ModCloth

E-Commerce

Mid

Pittsburgh, PA

1 weeks ago

The Product Manager co-leads the vision and execution of best-in-class digital customer experiences and effective internal tools and systems that increase operational efficiencies at the project level.  

Reporting to a senior product management professional, you will leverage research to uncover root customer or business needs and translate them into innovative product strategies. You will collaborate with cross-functional teams to define and prioritize product features to be executed within your projects. As a product manager, you will be able to inspire business partners and delivery team members to endorse your product vision from inception to launch. You will also be accountable for defining, driving, and reporting on financial and KPI goals.

Responsibilities:

  • Advocacy: you have a single-minded focus on the customer and make it your mission to champion their needs by designing frictionless digital experiences that excite
  • Experimentation: you thrive within a culture of continuous testing and learning to quickly deliver customer value, optimize results or redirect the course towards success
  • Research and Analytics: you rely on market trends, user research, and insights and analytics to inform a strong understanding about customer behavior and to make product decisions
  • Product Strategy: your product vision encaptures both a minimum viable experience and a longer-term roadmap that differentiates ModCloth from competitors
  • Innovation: you think outside-the-box; you strive to seek new opportunities and solutions to customer problems because building their emotional connection with ModCloth gives you a sense of achievement   
  • Collaborate: you fundamentally believe cross-functional collaboration is necessary for the best insights, ideas, requirements definition and roll-out
  • You’re an equal partner to your engineering and product design counterparts when defining the product strategy
  • You’re an expert at leading working groups that deep dive into product and process definition  
  • You partner with marketing communications to plan product marketing activities to drive early adoption of new features       
  • Prioritize: your roadmaps reflect the best use of time and resources to meet company and customer goals
  • Execute: you are able to translate customer and business requirements into use cases and detailed stories to guide product design and development     
  • Culture: your positive, can-do attitude is infectious; you’re a crusader for diversity and inclusion and you energize others around you to have an abundance of fun

Requirements:

  • Have a Bachelor’s degree in business or a related field
  • Have 2+ years of digital product management or industry experience
  • Have demonstrated experience working on front end and back end features
  • Have demonstrated ability to translate customer (internal and external) needs into innovative products and features that help them achieve their goals
  • Clearly communicate to both technical and non-technical audiences
  • Can be successful as part of a small team composed of UX designers, project managers, front-end/back-end engineers in an agile/lean software environment
  • Are an excellent communicator, problem-solver and analyst Have the ability to prioritize and manage workload with multiple deadlines Are highly organized in dealing with multiple tasks with fanatical attention to detail
  • Excellent analytical skills and an ability to think steps ahead

Nice to Have:

  • Worked in e-commerce, specifically retail Experience with iOS/Android platforms
  • Experience with financial modeling
  • Experience as a product owner in an agile (SCRUM) environment