Product Manager

Haven Life



New York

4 weeks ago

Haven Life is an innovative insurtech startup at MassMutual with a simple, but important mission: Make life less hard.

We’re streamlining the experience of purchasing life insurance by tailoring that experience to the modern consumer. Easy. Convenient. Affordable. Entirely online.

Haven Life combines the culture of a startup with the stability and backing of a Fortune 100 company to create an environment that is truly unique.

We’re looking for good, smart, collaborative people who want to work on the latest technology stacks and have a desire to disrupt.

Our office is located in New York City’s Flatiron District and, in case you were wondering, yes, we have free snacks. Cold brew iced coffee and yogurt too.


We are seeking a product manager to join the Policy Administration team within Haven Life. The Policy Administration team is focused all issuance and post-issuance activities for Haven Life and Coverpath branded insurance policies.

In this role, you'll be working with a small team of developers and designers to build new features to support the operational activities required to manage a life insurance policy. Specifically, you'll be building new internal features for our flagship, Haven Life Term product ( Our team is building technologies from the ground up using Angular2, Node/Typescript, Postgres, GitLab, Convox and our own isomorphic framework.


  • Define the product roadmap and gain buy-in from stakeholders on major enhancements in support of HavenLife
  • Write user stories, detailed requirements, and acceptance criteria
  • Perform backlog grooming, sprint planning, and retrospectives as Product Owner
  • Work with engineers and QA to review features, both via automated and manual testing
  • Define and implement KPIs to measure feature success and failure
  • Coordinate production issues and resolution, including across multiple teams and 3rd party vendors
  • Work with design to develop UX enhancements


  • 3+ years of experience as a product manager working with and leading engineering teams using agile software development processes
  • Clear and concise written communication skills with demonstrated ability to summarize large, complex and conflicting data
  • Ability to manage multiple objectives and drive to resolution in a fast-paced environment for production systems
  • Experience prioritizing against multiple objectives and communicating short and long term product roadmap
  • Understand the fundamentals technologies used in the web and for web applications
  • Detail-oriented executor with tenacity to tackle complex products and problems
  • Friendly and collaborative
  • Authorized to work in the US without sponsorship


  • Work experience at a startup
  • Experience with human interaction design, user interaction design, or visual design
  • Prior work experience in fintech, insurtech, or healthtech


We pay competitive base salaries and we reward performance. Our salary structure is commensurate with experience. In addition, you’ll be eligible to participate in our comprehensive benefits program including medical insurance and 401(K).