Product Manager




Arlington, VA

4 weeks ago

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Manager, Product Manager, Capital One Labs

Founded in 2012, Capital One Labs is an experimental product & technology lab. It’s a startup culture with the financial backing of a Fortune 100 company. With teams in DC-area & NYC, Labs is a cross-functional team of product managers, designers, data scientists, developers, and other innovators who are committed to help customers and Capital One succeed.

We do this by looking up to 3 years into the future to identify high impact opportunities, and then we set out to develop and deliver new and impactful solutions. The lab is focused on researching emerging technologies in areas such as machine learning, identity, and emerging payment technologies to stay ahead of the competition and appeal to the digital savvy consumer. If you’re interested in helping to build the next generation of banking products, please connect with our team.


We are looking for a technical product manager to lead a cross-functional team to deliver data, API, and platform services. As a Manager, Product Manager in Capital One Labs, you’ll be working with product managers, data scientists and engineers who are passionate about discovering and shaping new product and business opportunities both internally to Capital One and externally to help our customers across all areas of consumer finance. You'll lead a cross-functional team to understand user needs, uncover product solutions, deliver against roadmaps, communicate technical complexities, and place next-generation consumer financial products in market. These products will be in partnership with Capital One’s existing businesses in Digital, Card, Bank, Financial Services, & Commercial Banking. In addition to your contributions on the overall product agenda for Labs, you’ll also play a key role in shaping our culture and our people. You’ll provide mentorship for your teammates and will be an ambassador for Capital One Labs.


  • Identify and develop new data, API, and platform capabilities
  • Leading road mapping, goal setting, story writing, product execution, testing, and product roll-out strategy
  • Building product learning agenda and OKRs to measure success/failure
  • Oversee and coordinate the delivery and launch of API and platform tools that enable partner teams to succeed
  • Translate between business requirements and technology specifications – in both directions: top-down and bottom-up
  • Manage inter-team and technology dependencies to mitigate project and product risks
  • Testing and iterating in small-scale pilots to validate concepts, refine them to achieve product-market fit, and then scale to drive vertical and horizontal economics
  • Contributing to a fast-moving, results-driven culture that also prioritizes continuous learning
  • Evangelize platform capabilities with the consumers of our services and executives who support them
  • Building internal and external relationships across Capital One and the start-up community

The Ideal Candidate Will:

  • Have experience leading cross-functional product teams in a startup or a leading technology corporation
  • Have exceptional communication skills
  • Be fluent in human-centered product discovery methods such as design thinking and service design
  • Have experience shipping multiple products across variety of platforms and channels
  • Have experience with Payments, Machine Learning, AI, or other emerging technologies

Basic Qualifications:

  • Bachelor's Degree or military experience
  • At least 3 years experience in digital product management

Preferred Qualifications:

  • Bachelor’s Degree in Computer Science or Engineering
  • MBA or Master’s degree
  • At least 5 years platform tools, API, backend systems product development experience in an Agile environment

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).