CloudFactory’s mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place.
For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation.
At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work and give them the skills to be leaders in their own communities. We’re on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement.
With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, U.K., and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, N.C.
Join us and make a difference in the world!
The Senior Product Manager (SPM) position offers you the opportunity to define and build a sophisticated software platform that allows our workers to complete data projects for our customers through digital production lines.
The main responsibility of a SPM starts with the same assumptions as a PM: To drive the development of sub-products within the Platform by designing features for a Development Squad to develop. This requires the person to rely heavily on other Product Managers and even collaborate on small parts of core features that they are owning when shared dependencies arise.
Additionally, the SPM will provide an extra layer of promotion of the platform as a whole, care for the platform as a whole (including product features which he/she may not be the owner of), and shape relationships with Engineering, scrum teams, and stakeholders.
The SPM will drive the feature content that a small team of Engineers focuses on, so should have a comfort level with working closely with a team of 4 to 10 people, setting priorities, making decisive decisions, and owning a large part of the group process. The ability to know when to say “No” to an Engineer, a co-worker, a boss, and a client is a critical skill used for prioritizing feature development, as much (or more then) when to offer compromises and say “Yes.”
The SPM must promote the features he/she owns to the company, clients, executive, sales teams, and any other stakeholders. The SPM is responsible to ensure that such features are being properly utilized, and if not determine whether that should be remedied by training the users, improving the features, or removing them entirely.
The role is a functional role, not a technical one. In addition to 5-7 years of Product Management experience, the ideal candidate must have either background in software engineering, or an MBA and desire to drive the business cases. Demonstrated ability to create fantastic products by designing the functionality and working closely with the Engineers who will architect and build it. An understanding or vision of how to design for a swarm of cooperative microservices and conceptualize features in an API-first methodology is critical.
SPMs envision programmatic interfaces (APIs) and user interfaces (GUIs). An ability to create mockups and wireframes, describe behaviors and user interactions, and understand why APIs work like they do is necessary. An ability to understand graphic design is helpful, but less utilized in a role like this. An ability to understand databases and application code needs to be minimal: a Product Manager needs to understand *why* databases behave like they do and *why* code is written to access both.
If you want to join our movement, click on the link below to apply. Don’t settle for a job, pursue a calling at CloudFactory.