Product Manager

SparkPost

Enterprise

Mid

San Francisco

5 weeks ago

SparkPost is the world's #1 email infrastructure provider, offering the most performant cloud email delivery service available. Customers including Pinterest, LinkedIn, Twitter, Groupon, Marketo, Zillow, CareerBuilder, the Financial Times and Comcast send over 3 trillion messages a year, more than 25 percent of the world's non-spam email. These companies chose us to provide the deliverability, speed to launch and data insights they need to drive customer engagement for their business.

We are currently seeking a Product Manager, with a background in messaging and/or bringing software solutions to market in a cloud service environment, for our Columbia, Maryland office. This position will work with a team that is charged with defining and launching new capabilities as well as enabling the broader organization to seamlessly and effectively service our cloud customers.

The ideal candidate will possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. They must enjoy spending time in the market to understand their problems, and find innovative solutions to enable their success. Essential to this role is the ability to deal with multiple internal and external customers and stakeholders. Requested work items will need to be taken in, prioritized, and executed based on business priority, level of effort, and return on investment. The Product Manager will work with: Engineering to define needs; Marketing to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer; and, will also serve as the internal and external evangelist for our services, working with the sales channel and key customers.

KEY RESPONSIBILITIES

  • Specify market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.
  • Identify new opportunities and anticipate trends that are valuable to the market. Just as important, identify and resist pressure to build to emerging trends without growth potential.
  • Develop deep knowledge of competitors and market share
  • Work with other product managers to define priorities, requirements, and product roadmap.
  • Working with Engineering and other relevant stakeholders to ensure successful build-out of new features and functions.
  • Work with Product Owner to help them define detailed requirements.
  • Develop and work with all departments to execute company-wide go-to-market initiatives in areas such as sales enablement, training, support, and customer success.
  • Analyzing potential partner relationships for the product.

REQUIREMENTS

  • Huge passion for solving customer problems and creating products that drive innovation in the customers organization
  • Experience working with cloud based services
  • Experience working in an agile environment
  • 4 year college degree, plus +5 years of software product management
  • Excellent communication and negotiation skills
  • Strong project management skills, attention to detail, effectiveness in developing tasks and managing resources to achieve target dates
  • Ability to effectively work as a member of a team of diverse individuals under tight deadline pressure
  • Position will require some travel

At SparkPost, we are committed to excellence and passionate about technology. We have high standards for our people and in turn offer a work environment that fosters training and development with a generous compensation and benefits package.