Are you customer focused? Do you get into the details to understand complex processes and break them down into manageable, discrete functions? Would you enjoy exploring customer touch points within these complex processes to identify pain points and working with a cross-functional team to solve them?
The Global Consumer Lending group is responsible for developing and managing all aspects of our card and non-card lending products throughout the customer lifecycle. This position is on the International New Products team within Global Consumer Lending and will report to the Director of Product.
International New Products is a critical component of the Lending Strategy. This Product team is responsible for implementing innovative lending strategies to meet customer payment needs and support the company's financial roadmap. The team also represents the customer's lending needs to our various cross-functional partners such as Compliance, Technologies, and Servicing.
The scope of responsibilities includes a mix of ideation, product development, and project management. Specific responsibilities include: (1) Work with our foreign market partners to inform and vet innovative lending strategies (2) Assist in customer research to shape needs (3) Create detailed features & user stories (4) Assist in the development of user test conditions and quality checking (5) Evaluate the results from product launches (6) Assist in maintaining Product backlog and portfolio assets