Product Manager





3 weeks ago

As a Product Manager at Universe, you will help to define the next generation of social ticketing. Working closely with our Engineering, Design, & Business Development teams, you will help to be the voice of the customer, understanding their needs and translating those into next-generation products for our customers and clients to love. You have a get it done attitude with sharp attention to detail, and you're able to execute and think strategically, always thinking of how to evolve our platform to the next level!

What your day would look like:

  • Work closely with our customers and clients, performing interviews and needs assessments in order to ideate and create products and features users love
  • Work cross-functionally with BD, Marketing, Graphic Design and Engineering in order to understand client and team needs and areas product improvements
  • Lead product discovery engagements by defining product features and doing market analysis
  • Be a key contributor to the build phase by ensuring the product meets the quality and best practices that make our platform leader in the space
  • Solve problems quickly & efficiently while using the best UI/UX & functional solutions possible
  • Identify project issues and make proactive recommendations for solutions to the project team and all stakeholders.
  • Work with Engineers to plan sprints and run story acceptance meetings to move the project forward
  • Measure and analyze existing products for opportunities to innovate and improve

What we're looking for:

  • Strong problem-solving abilities, and intrinsic smarts
  • Keen eye for products
  • Understanding of how to use data to make decisions
  • Customer empathy

Nice to have:

  • Existing Product Management/Technology /Business experience
  • An understanding of Agile Development Methodologies
  • Experience using Pivotal Tracker, JIRA, ZenHub, or other Agile product development platform

You should work at Universe if:

  • You are driven to manage products that win in a competitive landscape
  • You are a perfectionist, with an eye for detail and the empathy to understand real human use cases
  • You're energetic, passionate, and driven

Here's why you'll love working at Universe:

  • You'll work with veteran engineers, who will challenge you to ship frequently
  • You'll work with amazing designers, who will challenge you to implement beautiful interactions and user interfaces
  • You'll be at the helm of your own career, shaping it with your own innovative contributions to a nascent team and product
  • You'll enjoy the culture and perks of a startup, with the stability of a fortune 500 company. Perks include local cider and cold brew coffee on tap, 2 tickets to see a concert of your choice every year, unlimited access to Amphitheatre shows in North America for you and a friend, and 4 weeks vacation (2 weeks during the Christmas holidays & 2 weeks of your choice)