Product Manager

Neighborly

Finance

Mid

San Francisco

3 weeks ago

Neighborly is a fast-growing, venture-backed public finance startup headquartered in downtown San Francisco, with offices in New York and Kansas City. Positioned at the intersection of technology, finance and government, we develop exceptional technologies to radically modernize public finance, the $1 billion per day, 200 year-old market that powers vital public projects like schools, parks, and next-generation infrastructure.

We provide the next generation of investors with direct access to these projects. With Neighborly, people can invest in the projects they care about, while meeting their financial goals. Our investors span every state, every income bracket; some manage millions of dollars on behalf of their clients, while some have never bought a bond before.

We're looking for a collaborative, data-driven Product Manager to lead our investor team. Come help us develop and implement solutions to meet the needs of our diverse investor base, from individual investors supporting their local community to impact-driven advisers and institutions who are deploying capital to drive better outcomes. You will work closely with engineers, designers, and our experienced finance team to help define and shape our investor-facing product, content and marketing strategies.

Our product team is a design-led, user-centered, data-loving team that recognizes that our brand is the sum of every experience a customer has with us. We are agile and creative about bringing new financial products and technical products to market. We're not afraid to get our hands dirty - we get into the analytics, we talk to our users and we ship code. We are passionate about democratizing this vital $3.8 trillion dollar market, by creating better opportunities for investors and better financing options for issuers.

We're looking for a natural collaborator who is at home working in cross-functional teams and is relentlessly focused on building long-term value for customers. Come help us build products that make the municipal bond market a more neighborly place.

Responsibilities

  • Partner with engineers and designers to ideate, prioritize, scope and deliver great solutions for our investors
  • Collect complicated product and business requirements for sophisticated, technically-challenging, highly-regulated investor-facing products
  • Define and analyze key metrics to inform decision-making and measure success
  • Build and maintain timelines, project plans, and documentation to ensure everyone is operating from the most recent and accurate information
  • Coordinate within your team and among teams at Neighborly to ensure alignment around key objectives

Requirements

  • Experience managing products across the customer lifecycle, including new product launches
  • Experience managing products in a regulated industry, preferably consumer finance or fintech
  • Experience collaborating and communicating with agile cross-functional teams, working closely with designer and engineers to ship innovative products
  • Exceptional written communication skills
  • Ability to use critical thinking and problem-solving skills to develop data-informed insights in complex landscapes
  • Enough technical proficiency to work closely with software engineers, and identify and understand technical risks

Additional preferred qualifications

  • Working knowledge of the fundamental concepts of investing, finance and economics - especially in fixed income
  • Proficiency with common analytical tools to understand user behavior (such as google analytics, mixpanel, segment, etc)
  • Experience writing or editing content, especially content in a technical, highly regulated industry, like consumer finance, or fintech
  • Experience with basic web development processes – you're familiar with github, you're not afraid of the terminal and you've poked around in HTML and CSS
  • Experience working in an early or mid-stage startup environment

Neighborly is an Equal Opportunity Employer. We maintain exceptionally high standards for talent and recognize that there are many paths to developing expertise. We don't discriminate based on race, color, religion, sex, gender identity or expression, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factors. If you have the skills we need and the ambition to grow fast with us, that's all that matters.