Product Manager




Atlanta, GA

last month

MemberSuite, Inc. is an enterprise Software Service (SaaS) company based in Atlanta, GA. With over 20 modules, our software powers the back office processes for more than 100 medium and large associations and non-profits, providing order processing, member self-service, and e-marketing. We believe firmly in the future of cloud computing and it's inevitability; we believe every enterprise software market will be disrupted by a well architected, service-oriented, extensible SaaS solution, and the world's market of 3.8 million non-profits are no exception.

As an early stage company, we hate bureaucracy and embrace new ideas and new ways of doing things. We are growing fast and need energetic, high-powered employees who are not afraid of a little challenge. Is that you? Then keep reading.

What Do We Need?

We are looking for an extremely bright, experienced Product Manager that is self-driven and who wants to be a major contributor in a small, dynamic work environment. This person will be part of the product team that is focused on delivering products that users want, and will ensure that the product and any new features contribute to a positive customer experience by ensuring quality, reliability and performance.


This role will possess a deep understanding of MemberSuite's technology to effectively communicate product requirements to Engineering and to constantly improve the quality, performance, and stability of the applications.

  • Work closely with Product Managers to elaborate on the technical aspects of business requirements
  • Advocate for the health of the technology by ensuring requirements have performance and scalability in mind
  • Improve communication with Engineering to provide more accurate estimates and clarify the requirements for a feature or improvement
  • Develop and prioritize product features based on market and customer needs, and ensure releases focus on those features/stories with maximum value and alignment to product strategy
  • Work as part of a Product Management Team defining the product vision and roadmap
  • Define feature acceptance criteria and collaborate in defining feature and release Definition of Done
  • Define product acceptance criteria and participate in validating the interoperability of the product within the overall solution
  • This person will be the Product Owner for Platform, Security and other cross product functionality
  • Provide technical leadership with integration partners
  • Communicate with technical customer staff (e.g. CIO, CTO) when necessary
  • Drive the product forward with the company/product vision in focus
  • Communicate to customers (demos, presentations, etc) the vision of the product and new functionality

But wait - we want a Product Manager who has more than one dimension to bring to our team. Fly airplanes? Ride motorcycles? Play poker? We love it – it's all part of who we are. And bring your NFL Fantasy Team with you. We're serious about that.

So – who are you?

Desired Traits

  • Ability to understand technical challenges and make educated decisions and tradeoffs
  • Technology background to effectively communicate with engineering to clarify the design and requirements of features and bug fixes
  • Stays up to date on technology trends to identify areas of innovation and possible impact to product roadmap
  • Buoyant, positive attitude and mentality that contributes to a positive working environment and fends off group negativity
  • Makes purposeful decisions based on facts


  • BS degree in software engineering or 5+ years of relevant work experience
  • 5+ years of relevant technical experience
  • 5+ years managing projects including assessing requirements and use cases
  • Knowledge of SaaS platforms and business model
  • Product Lifecycle Management
  • Experience working with complex software systems such as CRM, ERP, etc.
  • Association or AMS experience a strong plus

What makes you, the ideal candidate; the right person to join our company?

You see, the right candidate – that candidate that will have a blast at our company – hates the grind. They don't like to be confined by routine, to be a cog in the wheel – they want to drive the business forward. They want a stake in the company and to see the impact their work has on the bottom line. They want to create something that didn't exist before them, and feel the pride that comes from real people using it to make their jobs easier. The right candidate wants more from a Product Manager position than just a paycheck.

What You Will Get In Return

  • Generous vacation time
  • Health benefits
  • Monthly Massages
  • Flexible Work Hours
  • Quarterly Activities
  • Cool Equipment
  • 360 Reviews
  • Team Environment

Job Location: Dunwoody, Georgia

Position Type: Full Time

Compensation: Based on experience

**Please note that only qualified candidates with unrestricted employment authorization (US citizens or permanent residents) will be contacted. Also, this position is LOCAL, so only candidates residing in or near Atlanta will be considered. We are based near Perimeter Mall, in Dunwoody.